投诉酒店的英文投诉信？英文投诉信

本文目录

• 投诉酒店的英文投诉信
• 英文投诉信
• 英语投诉信写作要点、模板和范例
• 英语投诉信回复范文
• 英语投诉信的格式
• 英文投诉信格式范文

投诉酒店的英文投诉信

投诉酒店的英文投诉信如下：

(1)开头： 自我介绍 ，交代投诉内容，表明本信的目的和要求。

(2)正文：说明情况，讲清利害，分析利弊。告诉对方你因此受到的伤害或不便，提出解决问题的建议，表明希望如何处理。

(3)结尾：表达希望问题得到迅速恰当解决。

的强烈愿望，希望尽快得到满意的答复。

投诉信经典句型归纳。

(1)It is a great pity that we find there is something wrong with…

(2)Would you please let me know whether or not you can…as soon as possible?

(3)I hope that my problem will get your kind consideration。

(4)I am sure there are technical or manmade errors involved。

(5)l hope you can make an investigation into this matter as soon as possible。

(6)I hope I can get my refund as soon as possible。我希望能尽快收到退款。

(7)I am writing to make a complaint about…

(8)If it is not properly settled，I would ask you to give my money back, or I would complain to the concerned authorities。

(9)One annoying aspect of your service is…

(10)I have been pleased with your services for years，but now I feel very disappointed。

(11)I would like to draw your attention to the problem/fault…

(12)I am writing to inform you that I find…unsatisfactory。

(13)I wish to express my dissatisfaction/disappointment about…

(14)It would be highly appreciated if you could…

(15)I trust you will take my complaints seriously and…

SAMPLE WRITING。

Directions:

You live in a room in college which you share with another student. You find it very difficult to work there because your roommate always has friends visiting. He/She has parties in the room and sometimes borrows your things without asking you。

Write a letter to the Accommodation Officer at the college and:

1) ask for a new room next term。

2) you would prefer a single room。

3) explain your reasons。

Dear Sir or Madam,

I am writing to express/ dissatisfaction/disappointment/concern regarding accommodation。 I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient。

I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior。 For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties。

To solve this difficulty/ improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned。 I am sure you will agree that the only solution for me is to move into a room of my own。

Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible。

Yours sincerely,

Li Ming。

英文投诉信

英文投诉信如下：

Dear boss,

l am writing to let you know the deplorable attitude of one of your staff member.1

received my telephone bill for the previous month from you and thought there were some errors incalculation: l had been overcharged for two overseas calls.

However,when l called your Complaints Department, the girl who answered my phonewas very rude.For one thing she interrupted me continually, for another she even said that thefault was my own.Needless to say, such a way of dealing with customers is unacceptable.

l would like to suggest that the girl in question should be disciplined, and instructed onthe proper way to deal with clients.And l hope she can make formal apology to me.

An early response will be appreciated.

sincerely yours,

LIDA

英语投诉信写作要点、模板和范例

　　投诉信(letters of complaint)通常是写给厂家、商店、消费者协会、报界或厂家、商店的上级主管部门，揭发产品质量的低劣、服务态度的糟糕，抱怨不应出现的情况或问题等，以求得解决的信件。写投诉信要实事求是地把问题讲清楚，态度要冷静，做到有礼貌，不能恶言伤人。

　　当发生事故的时候，如果只是一些很快就能得到解决的小问题(比如保险、保证或是其他合同条款)，一封日常投诉信就完全可以了。由于这些小问题一般不会遭到对方的反对，日常投诉信只要清楚、明了、简要就行。下面是写日常投诉信所遵循的法则：

　　1. 开头就提出要求。

　　2. 详细解释此要求的原因。

　　3. 结尾要表示感谢对方的合作。

　　英文投诉信模板

　　Dear_______,

　　I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.

　　The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果).

　　I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限).

　　Thank you for your consideration and I will be looking forward to your reply.

　　Yours sincerely

　　Li Ming

　　【英语投诉信示范1】

　　学校受污染

　　【内容提示】

　　假如你是市一中的学生，名叫王红。你要向本市一家报刊(editor)写封信，反映你校受污染的问题，呼吁有关部门采取措施，保护环境，防止污染。请你用下面的素材写100词左右的一封信。

　　你校位于山脚下，一条小河从旁边流过，院内树木四季常青，鲜花争艳，景色美似花园。但两年前，附近建起一家化工厂，排出大量污水、废气，造成校园污染，严重影响了师生健康。请有关部门出面解决这一问题。

　　Dear Sir/Madam,

　　Please send us a correction on part of our order WP-11.

　　All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.

　　Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly.

　　Yours faithfully

　　【英语投诉信示范2】

　　School Polluted

　　No. 1 Middle School

　　March 5, 1997

　　Dear Editor,

　　Our school lies at the foot of a mountain with a small river passing by. It used to look like a beautiful garden. There used to be green trees and all kinds of flowers in our school yard all year round.

　　But great changes have taken place since a chemical works was built near our school two years ago. It produces poisonous gases and pours a large amount of waste water into the river. The terrible pollution has done great harm to us students and teachers as well as to the surroundings.

　　It’s time for us to take steps to protect our surroundings and prevent them from being polluted.

　　Yours ever,

　　Wang Hong

　　【写法指要】

　　这封信的作者用的是对比法，先写学校的地理位置和原先学校的优美环境，后写化工厂建起后对学校造成的污染，最后提请报界呼吁保护环境的问题。写得有理有据，令人信服。

英语投诉信回复范文

　　英语的投诉信，自然也是用英语来回复客户的要求了。下面是我给大家整理了英语投诉信回复写作 范文 ，供大家参阅!　　英语投诉信回复范文 　　Dear Sir,You have expressed your frustration andirritation with the city library over the past oneyear. 　　尊敬的先生，您来信表达了您在过去一年里对市图书馆的失望和气愤。 　　There are usually long lines waiting for assistanceand for use of the computer card catalogue. 　　说等待帮助和使用电子卡片目录总是要排长队。 　　To avoid crowded conditions, we propose that youuse the library during off-peak hours. 　　为了避免这种拥挤状况，我们建议您避开图书馆开放的高峰时间。 　　You should have no trouble getting help and using the card catalogue during the followingperiods: 11:30 am to 2:30 pm; 5:30 pm to 7:30 pm. 　　在11：30—14:30和17:30-19:30的时段里，您能方便地得到帮助和使用电子卡片目录。 　　The rest are our busiest times. 　　而其他时间段就是我们最繁忙的时候了。 　　We always appreciate hearing your comments on the library. 　　我们一如既往地愿意听取您对图书馆的意见。 　　Please let us know how you think this is working out. 　　请来信告知这条建议是否奏效。 　　Yours faithfully, Li Ming 　　您真诚的，李明 　　英文投诉信范文1 　　：Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement，Do not sign your own name at the end of your letter，using "Li Ming" instead. 　　Dear Sir， 　　I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities. 　　After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it， we were surprised to find it was around 15℃，far from the standard temperature range from 0℃ to 9℃。 　　This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible?I hope that my problem will get your kind consideration. Yours faithfully， 　　Li Ming 　　 　　这封投诉信可以说写得非常好，结构很清晰，第一段首先肯定对方按时送货上门的做法，随后简述冰箱出了问题。第二段说明具体问题，第三段提出要求。 　　英文投诉信范文2 　　Directions: You found something wrong with the telephone bill you have received from the local post office. You made a call to inquire about this; however the person who answered the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your letter should be no less than 100 words. You do not need to write the address. Don’t sign your own name at the end of the letter, use Donna instead. 英文投诉信模板 　　Dear ______, 　　①I am ______( 自我介绍 ). ②I feel bad to trouble you but I am afraid that I have to make a complaint about. 　　③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果). 　　⑦I appreciate it very much if you could ______(提出建议和请求), preferably 　　______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply. 　　Yours sincerely, 　　Li Ming 　　范文 　　Dear Sir 　　I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls. 　　However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable. 　　I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me. 　　An early response will be appreciated. 　　Sincerely yours, 　　DELL 　　译文 　　先生： 　　我写这封信是为了让你知道你们一个员工的服务态度。我收到你们上个月的话费单后发现有些计算错误，我觉得我被多收了两个国际长途费用。 　　但当我打电话询问客服部门时，接电话的女孩态度非常粗鲁。一方面她总是打断我的话，另一方面她甚至说错误在我。这样对待客户的态度实在让人难以接受。 　　我建议对这个女孩进行惩罚，另外告诉该如何对待客户。我希望她能向我正式道歉。 　　请早日回复。 　　真挚的：DELL

英语投诉信的格式

投诉信是针对某件不快乐的事情向相关负责人提出的投诉、抱怨等的信件，写作要点主要包括以下三点：首段开门见山，说明写信目的； 第二段清晰、简洁描述问题或事情经过，并指出事件给你带来的不便； 第三段结尾感谢对方关注你的投诉，并表明你想要的解决方案，期待对方尽早答复并解决问题。

1. 首段开门见山，说明写信目的。

I am writing to inform（告知）you that I find…unsatisfactory…

I am writing to express dissatisfaction/ disappointment/ concern regarding/ with ……

I am writing because I need to complain to you about ……

2. 第二段清晰、简洁描述问题或事情经过，并指出事件给你带来的不便。

I strongly request that a satisfactory explanation should be given.

I am looking forward to your reply at your earliest convenience（在您方便的时候尽快......）.

I would be grateful if you could send me a replacement（替代方案）.

3. 第三段结尾感谢对方关注你的投诉，并表明你想要的解决方案，期待对方尽早答复并解决问题。

To solve this problem, some remedial actions should be taken before things get

worse.

To solve the unpleasant matter, I suggest making the following changes.

I shall be grateful if you could consider my situation and improve it as soon as possible.

I trust you will take my complaints seriously and look forward to hearing from you soon.

I understand you will give immediate attention to this matter and reply at your earliest convenience.

英文书信格式

英文投诉信格式范文

　　英文投诉信讲究格式，正如我们的信件也有格式要求一般。下面是我给大家整理的，供大家参阅! 　　英文投诉信格式 　　一、 投诉信即在日常生活中或商务活动中对所遇到的困扰，恶劣的服务态度，劣质的产品等向对方或有关单位提出投诉， *** 和改进的建议。 　　二、 投诉信包括以下三个部分： 　　1. 开头：自我介绍，说明投诉物件及内容，表明本信的目的和要求。 常用的表达法有： 　　I am writing to you about…which I received/bought… 　　I am going to plain about… 　　I am sorry to have to return with this letter…which I received/bought… 　　2. 正文：说明情况，讲清厉害，分析利弊。告诉对方你因此受到的伤害或不便，提出解决问题的建议，表明希望如何处理。 　　常用的表达法有“ 　　When we checked…, we noticed… 　　When I took …out of the bag and examined …closely, I found… When I unpacked …and tried to use it, it did not work. 　　In view of the inconvenience that it has caused, I feel you should… 　　If you can’t give me a satisfactory answer, I will plain it to the Consumer Association. 　　3. 结尾：表达希望问题得到快速恰当解决的强烈愿望，希望尽快得到满意的答复。 　　4. 常用的表达法有： 　　Please let me know what you intent to do in this matter. 　　I am returning … under separated post and look forward to receiving a full refund of … 　　Hope you will improve… 　　I sincerely hope such things will never take place again. 　　英文投诉信范文1 　　Dear Sir or Madam： 　　With reference to our order No. W98，the 120 puter sets supplies to the above order were delivered the day before yesterday，but we regret that 20 sets were badly damaged. 　　The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing. 　　We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile，we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation. 　　Yours sincerely， 　　Li Yang 　　英文投诉信范文2 　　Dear Sir or Madam： 　　I am writing to express/air dissatisfaction/disappointment/concern regarding acmodation. I would prefer to move into a single room next semester， as I find the present sharing arrangement inconvenient. 　　I must explain that the reason for my dissatisfaction is my roommate‘s inconsiderate behavior. For one thing， his friends are constantly visiting him; for another， he regularly holds noisy parties. 　　To solve this problem/surmount this difficulty/improve this situation/crack this hard nut， I hope to draw the attention of the authorities concerned. I am sure you will aGREe that the only solution for me is to move into a room of my own. Therefore， I would be grateful if you could find a single room for me， preferably not in the same building but as near to the college campus as possible. 　　Yours sincerely， 　　Li Yang 　　英文投诉信范文3 　　【内容提示】 　　假如你是市一中的学生，名叫王红。你要向本市一家报刊editor写封信，反映你校受污染的问题，呼吁有关部门采取措施，保护环境，防止污染。请你用下面的素材写100词左右的一封信。 　　你校位于山脚下，一条小河从旁边流过，院内树木四季常青，鲜花争艳，景色美似花园。但两年前，附近建起一家化工厂，排出大量污水、废气，造成校园污染，严重影响了师生健康。请有关部门出面解决这一问题。 　　【作文示范】 　　School Polluted 　　No. 1 Middle School 　　March 5, 1997 　　Dear Editor, 　　Our school lies at the foot of a mountain with a *** all river passing by. It used to look like a beautiful garden. There used to be green trees and all kinds of flowers in our school yard all year round. 　　But great changes have taken place since a chemical works was built near our school two years ago. It produces poisonous gases and pours a large amount of waste water into the river. The terrible pollution has done great harm to us students and teachers as well as to the surroundings. It’s time for us to take steps to protect our surroundings and prevent them from being polluted. Yours ever, 　　Wang Hong 　　【写法指要】 　　投诉信letters of plaint通常是写给厂家、商店、消费者协会、报界或厂家、商店的上级主管部门，揭发产品质量的低劣、服务态度的糟糕，抱怨不应出现的情况或问题等，以求得解决的信件。写投诉信要实事求是地把问题讲清楚，态度要冷静，做到有礼貌，不能恶言伤人。 　　这封信的作者用的是对比法，先写学校的地理位置和原先学校的优美环境，后写化工厂建起后对学校造成的污染，最后提请报界呼吁保护环境的问题。写得有理有据，令人信服。 英文投诉信怎么写 　　投诉信结构公式 　　右上角：日期 　　左上角：称呼 　　正文： 　　第一段：表明自己的身份，说明写信目的，因何事投诉何人或机构。 　　第二段：具体阐述投诉的内容和投诉的理由。 　　第三段：提出解决建议并期望尽快解决，表示感谢。 　　右下角：署名 　　 看过的人还：